Privacy
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe
to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter
your: name, e-mail address, mailing address or phone number. You may, however, visit
our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your
individual needs)
- To improve our website (we continually strive to improve our website offerings based
on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond
to your customer service requests and support needs)
- To personalize your experience (your information helps us to better respond to your
individual needs)
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
The email address you provide for order processing, will only be used to send you
information and updates pertaining to your order.
If you decide to opt-in to our mailing list, you will receive emails that may include
company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails,
we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal
information when you access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is
transmitted via Secure Socket Layer (SSL) technology and then encrypted into our
Payment gateway providers database only to be accessible by those authorized with
special access rights to such systems, and are required to keep the information
confidential.
After a transaction, your private information (credit cards, social security numbers,
financials, etc.) will not be kept on file for more than 60 days.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your
computers hard drive through your Web browser (if you allow) that enables the sites
or service providers systems to recognize your browser and capture and remember
certain information
We use cookies to understand and save your preferences for future visits and compile
aggregate data about site traffic and site interaction so that we can offer better
site experiences and tools in the future. We may contract with third-party service
providers to assist us in better understanding our site visitors. These service
providers are not permitted to use the information collected on our behalf except
to help us conduct and improve our business.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally
identifiable information. This does not include trusted third parties who assist
us in operating our website, conducting our business, or servicing you, so long
as those parties agree to keep this information confidential. We may also release
your information when we believe release is appropriate to comply with the law,
enforce our site policies, or protect ours or others rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other
parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or
services on our website. These third party sites have separate and independent privacy
policies. We therefore have no responsibility or liability for the content and activities
of these linked sites. Nonetheless, we seek to protect the integrity of our site
and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance
with the California Online Privacy Protection Act. We therefore will not distribute
your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may
make any changes to their information at anytime by logging into their control panel
and going to the 'Edit Profile' page.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection
Act), we do not collect any information from anyone under 13 years of age. Our website,
products and services are all directed to people who are at least 13 years old or
older.
ClickTale Web Analytics Service
This site uses ClickTale web analytics service. ClickTale may record mouse clicks,
mouse movements, scrolling activity as well as any text you type in this website.
ClickTale does not collect personally identifiable information that you do not voluntarily
enter in this website. ClickTale does not track your browsing habits across web
sites which do not use ClickTale services. For more information see Privacy Policy
for Information Collected by the ClickTale Web Analytics Service. We are using the
information collected by ClickTale service to improve our website, make it more
user-friendly and monitor that it is performing correctly. You can choose to disable
the Service at
http://www.clicktale.net/disable.html.
Collection of Information - What information we collect and how
The information collected by our website may include: i. Any personal details you
enter and submit, such as name, address, email address, etc. ii. Your IP address,
referrer, web pages that you visit and any other data normally stored in website
logs. iii. Session information stored in cookies that are used to ensure accurate
data is extracted from our systems. These cookies do not include any personal data.
iv. Under no circumstances will we hold sensitive payment details such as your credit
card number, expiry date and security code. All transactions are handled through
our accredited payment bureau, PayPal. For more information on PayPal’s privacy
policy please refer to
http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside
and
https://www.paypal.com/row/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website
and not to information collected offline.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page,
and/or update the Privacy Policy modification date below.
Last Modified: 30th November, 2009
Contacting Us
If there are any questions regarding this privacy policy you may contact us using
the information below.
www.mex.com.au
PO Box 6118 Buranda
Brisbane, Queensland 4103
Australia
webmaster@mex.com.au
+617 3392 4777