A paperless maintenance environment is easily achieved thanks to digital innovations of the 21st century. The MEX Mobile Solution simplifies maintenance even further by removing any reliance on in field paperwork meaning all of your practices can be completed in the MEX digital space.
Increase the accuracy, efficiency and speed of on the go maintenance with almost all the functionality of MEX available in the palm of your hand.
MEX is available across iOS, Android, and Universal Windows Platform (UWP) and are available to download from their respective app stores.
Be advised that your MEX system will need to be on at least build 81 of MEX 15. This version was released in October 2020.
Device Operating System Requirements:
Browse to the respective app store on your device and search for MEX. Then simply install the new app on your device and you’re on your way.
Here are some help guides:
You don’t need to be on a network to get the job done! With a robust Sync and Go functionality, download the data you need onto your device and go about your business. Set the syncing option to be automatic and when you are back within network range, all data is updated.
If you want to control the upload of data, set the syncing option to manual and initiate the synchronisation when you need to.
Once MEX is installed on your device, open the app and tap connect. Simply add in the server address of your system e.g. https://yourserver.com/MEXData
For more information about this process, go to Understanding MEX Mobile syncing.
The MEX app is primarily online, this means you will have a local copy of selected data and documents on your device. Depending on the sync option you have chosen (automatic or manual), this data is synchronised back to the server to be shared with everyone.
When a sync is initiated, the mobile device will first scan its synced records for anything that has changed. Once this is complete the app updates the server and any records from the server that have also been updated since your last sync will also be downloaded to the device.
For more information about this process, go to Understanding MEX Mobile syncing.
Logging into the MEX App will consume one of your MEX user licenses. Please keep this in mind should you plan to roll out new devices for your workforce. MEX licences are on a concurrent basis, so you will need to plan your license numbers around how many users are logged in at the same time.
If the user is set up as a Prestart user, when they login MEX will consume a prestart license. These are separate from a standard MEX licence and are sold in packs of 20.
If you have any further questions or require more licences, please contact our Sales team at sales@mex.com.au.
No, all MEX apps are free to download. However, accessing the MEX app will consume a MEX user license.
When a user first logs into the app, their assigned security group settings are also migrated over to the app. Ensuring that any areas of the app and mandatory fields are also enforced.
Using Edit Mode, administrators can create and edit security groups, set mandatory fields, and change labels.
You sure can, with Edit Mode an admin user can add on any custom fields that have already been added to forms and listings inside the main version of MEX. You cannot add new custom fields directly on the app itself.
If you are looking to customise the app further, please get in contact with our engineering team at engineering@mex.com.au.
Yes, using your devices camera, find Work Orders related to a particular asset by just scanning the barcode in the work order listing.
Yes, if you have a Bluetooth or RFID scanner, connect the scanner to your device and you can start scanning your assets.
Yes, if your Device is Near Field Communication (NFC) compatible then MEX can use NFC to locate Assets, respective work orders and History and more.
All MEX reports have been added to the mobile solution. You will, however, need to be in network range if you want to run reports, as this requires a connection to the database to poll the data.
The MEX Dashboard has also been added to MEX Mobile boosting its reporting capabilities. Access all your graphs, gauges, and lists directly from your fingertips.
Notifications will pop up on your device if there are any new orders added or approvals that need your input.
Click on the Fact Sheet links below for more information about our app solution.
Monitor the state of your operations at all times, increase organisational visibility and seamlessly maintain a paperless maintenance environment.
We know you are just as excited as we are to jump onto the new MEX App. So we have put together this FAQ to help you get prepared for the new app.
Enhance the accuracy of your stock counts, reduce errors and avoid time consuming manual data entry through using the inbuilt MEX Barcoding function.
