The 2009 Product Release Days has now concluded. Nine were held in total, the MEX staff travelling to Brisbane, Melbourne, Gold Coast, Sydney, Adelaide, Perth, Tasmania, Christchurch and Auckland.
They were all a great success with 100% of survey participants stating that the training day was useful to them.
The first Product Release Training Day was held at Q1 at the Gold Coast.
At the Gold Coast Product Release Day, the winner of the $2,000 travel voucher was drawn.
Customers entered the competition by completing the MEX Customer Service Survey which helped identify MEX's customer service performance.
Patricia Coonerty from Origin Energy won the voucher, she later said, "I was over the moon on winning the survey voucher - what a bonus!"
The feedback MEX received from customers was overwhelming; most are very excited about the new upgrade of MEX 12.4 and FleetMEX 5.1.
Colin Woodward from Northern Health stated, “MEX has helped our organization provide availability and direction through process and data gathering as well as reporting. This has been an asset that will see us into the future.
Thanks to all those who attended and we look forward to seeing you next year. Those customers who attended and held an Annual Maintenance Agreement received the new upgrades for MEX 12.4 and FleetMEX 5.1. For those customers with a Valid Annual Maintenance Agreement who didn’t attend the Product Release Training Day your upgrade will be dispatched in the coming weeks.