Not everyone in your organisation will need to use the full MEX maintenance system. Their roles may not require them to work with the Asset Register or to view and edit Work Orders. These users are merely requestors. When they need something fixed, they call the maintenance team and put in a request.
To cater for these users, we have created and easy to use app to do just that, add new maintenance requests.
The MEX Ops iOS app is a maintenance request app that allows users to submit requests for repair work anywhere, anytime. These requests are submitted directly into the MEX Maintenance Software, ready for the maintenance team to review and carry out work.
That’s pretty much it! No confusing work order listings, asset trees or a row of complicated buttons. Just a simple tool allowing your users to submit maintenance requests with enough information for the maintenance team to work with, pictures included!
Adding a request is easy:
The main menu of the MEX Ops iOS app show the Add Request button (on right)
and the Full Request Listing on the app (on left).
NB: These two fields are the only two mandatory fields that you need to enter, in order to save your new request.
That’s it, you have submitted a maintenance request, pictures and all!
If anymore information is needed, users can communicate directly with their maintenance team and recieve notifictions on how their request is travelling.
For more information or help with this, contact the MEX Support team at firstname.lastname@example.org or call +61 7 3392 4777.