Forgot Password

MEX User Portal Password Recovery

Please fill out the form below and your password will be emailed out to the nominated email account.

User Details Form

Get the most out of MEX


To ensure your problems are solved with priority and attention, we offer a premium support system in the form of an Annual Maintenance Agreement (AMA).

NOTE: this service is only available to MEX customers with valid AMA agreements.

If you are unsure of your maintenance agreement status or would like to renew your agreement to access the portal, please contact MEX sales on +61 7 3392 4777 or alternatively email